Shipping & delivery

You choose the delivery method at checkout – the options shown apply to your specific address and order. FedEx: notification by SMS and email – you choose how it's delivered (to your address, a pickup point, left on the porch or with a neighbour), regardless of country – track via the parcel number. DHL (EU countries): notification by SMS/email, tracking via the parcel number; pickup-point collection with the notification and ID where applicable. Budbee (selected countries): SMS with a delivery window on the day, follow the courier on the map in the app and change the time or place.

The delivery time for your method is shown at checkout. During larger campaigns or public holidays it may take a little longer.

Free shipping over €100. Below that, the shipping cost is shown at checkout for your chosen method.

Yes. Once your order has shipped, you'll get a message with a tracking number by email so you can follow the delivery.

Track your delivery via the link/tracking number in your order confirmation and in the message from the carrier.

Once the order is placed, we're unfortunately unable to change the delivery method or switch carriers.

We offer home delivery where it's available for your address. The options shown at checkout are the ones that apply.

Only the pickup points shown at checkout are available for your order. A point that isn't shown can't be selected, unfortunately.

First check your order confirmation against the contents of the parcel. Then email us at support@breadandboxers.com with your order number and a photo of the packing slip, and we'll help you quickly.

If the parcel isn't collected in time, it's automatically returned to us and handled as a return with a refund. A return fee of €7.50 is deducted. To extend the collection time, contact your pickup point directly.

Within the EU the checkout price includes VAT and no customs or import charges apply. For orders outside the EU, any duties or import charges follow local rules – please check before ordering.